Booking Guide

Tickets for programmes of the International Arts Carnival 2025 are available at URBTIX from 16 May onwards. Patrons can purchase a maximum of 40 tickets per transaction (a maximum of 4 tickets per workshop, and a maximum of 8 tickets per film screening). Tickets can be purchased in the following ways, up to one hour before the performance or at any time before the show starts, at the performance venue’s box office or self-service ticketing kiosk. 

 

URBTIX Counter Booking & Self-service Ticketing Kiosk Booking 

  • Payment can be made in cash (Hong Kong currency and applicable to counter booking only), by Visa, Mastercard, American Express, UnionPay, Octopus, Alipay, WeChat Pay and Faster Payment System for all events (in Hong Kong currency only).
  • For self-service ticketing kiosk booking, the maximum payment limit of credit cards per transaction is HK$1,000 in view of the requirement of respective card organisations and payment platform, while the Octopus is HK$3,000. For others such as Alipay, WeChat Pay and Faster Payment System, the maximum amount allowed is determined according to the customer’s own payment settings. Customers may check with the respective organisations for details.

 

Internet Booking: www.urbtix.hk 

Telephone Booking: 3166 1288 (10am - 8pm daily) 

Mobile Ticketing App: URBTIX (Android, HarmonyOS and iPhone /iPad versions) 

urbtix logo
  • Internet Booking / Mobile App Booking: Payment can be made by Visa, Mastercard, American Express, UnionPay, Alipay, WeChat Pay and Faster Payment System (for Internet Booking only).
  • Telephone Booking: Payment can be made by Visa, Mastercard, American Express and UnionPay without PIN authentication requirement.
  • For internet, mobile app or telephone booking service, there is a service fee of HK$9 per ticket purchased (no limit set per transaction and purchases are non-refundable).
  • Customers can choose to collect their purchased tickets from self-service ticketing kiosks or at the sales counter at any URBTIX outlets by the same credit card (except virtual card) used for the booking / claim ID, or by mail / courier to the customer’s designated address. Mail / courier delivery is available from 30 days until 7 days before the performance (depending on the delivery method). An extra service fee will be charged for mail / courier delivery. All service and mailing / delivery fees collected are nonrefundable.
  • Service and mailing / delivery fees are subject to change from time to time in accordance with URBTIX updates.

 

Enquiries 

Programme: 2370 1044 (Monday - Friday: 9am - 1pm, 2 - 6pm, closed on Saturdays, Sundays & public holidays) 

Ticketing Enquiries and Customer Service: 3166 1100 (10am - 8pm daily) 

 

Discount Schemes* 

 

Concessionary Tickets# 

Half-price tickets are available for full-time students, senior citizens aged 60 or above, people with disabilities and the minder and Comprehensive Social Security Assistance (CSSA) recipients<. Discount for full-time students is also applicable to children aged 6 and under (admission subject to age limit specified for each event). Tickets for CSSA recipients are available on a first-come, first-served basis^. Concessionary ticket holders must produce evidence of their identity or age upon admission. 

 

Group Booking Discount 

10% discount for each purchase of 4-9 full-price tickets for stage / film programmes; 

15% discount for each purchase of 10-19 full-price tickets for stage / film programmes; 

20% discount for each purchase of 20 or more full-price tickets for stage / film programmes. 

 

Package Booking Discount 

10% discount on full-price tickets for each purchase of 3-4 different stage / film programmes; 

15% discount on full-price tickets for each purchase of 5 or more different stage / film programmes. 

 

Hong Kong Sinfonietta Programme Discount 

10% discount on full-price tickets of Live Animation Cinesthetics and The Other Side of Schumann by Hong Kong Sinfonietta for members of Fringe Club, HK Arts Administrators Association, Hong Kong Orchestral Teachers' Circle, Hong Kong Piano/Electone Teachers' Circle, MOViE MOViE, Broadway Cinematheque VIP members, LCSD Museum Pass holders and 12% discount for staff of Shun Hing Group and 3HK customers at URBTIX Outlets. 10% discount for each purchase of 4 or more full-price tickets for the same programmes. For discount details and enquiries: 2836 3336 / info@hksinfonietta.org 

 

POP Theatre’s Friends Discount 

10% discount on full-price tickets of Little PigsLittle DuckLittle Riding Hood 2.0 by POP Theatre with valid membership cards at URBTIX Outlets. For discount details and enquiries: 3704 7295 

 

CCDC Dance Inspirations Card Discount 

20% discount on full-price tickets of My Arena: Dance of Triumph by the City Contemporary Dance Company with valid CCDC Dance Inspirations membership card. For discount details and enquiries: 2329 7803 

 

Friends of Hong Kong Dance Company Discount 

Discounts on full-price tickets of The Kids in Rainbow Jerseys 2.0 by Hong Kong Dance Company with valid physical or e-membership cards: Prestige Members 20% off, Classic Members 10% off (Only applicable to HK$220-$420 tickets). For discount details and enquiries: 3103 1888 

 

Friends of Hong Kong Chinese Orchestra Discount 

25% discount on full-price tickets of A Musical Treasure Hunt – Percussion Kaleidoscope and A Showcase of Parent-child works of Cheng Kwok Kong by the Hong Kong Chinese Orchestra with valid membership cards. Enquiries: 3185 1600 

 

“Summer Family Cine Fest 2025” Family Screen Discount@North District Town Hall 

30% discount on full-price tickets for each purchase of 2 full-price tickets and 1 student concessionary ticket of the same film screening at North District Town Hall. For discount details and enquiries: 2734 2900 

 

* Not applicable to tickets for workshops of International Arts Carnival and Summer of Light: Cinematic Adventure. Workshops for Summer of Light: Cinematic Adventure will be for sale in early June.  

# Not applicable to HK$100 tickets for The Kids in Rainbow Jerseys 2.0 by Hong Kong Dance Company. Half-price tickets for HK$220-HK$420 are available for full-time students, senior citizens aged 60 or above, people with disabilities and the minder, people with wheelchair and the minder and Comprehensive Social Security Assistance (CSSA) recipients on a first-come, first-served basis. 

< For OvO, limited half-price tickets for babies are available on a first-come, first-served basis. 

^ No quota on half-price tickets for CSSA recipients for 2025 Hong Kong Youth Music Camp Concerts by Music Office, Live Animation Cinesthetics and The Other Side of Schumann by the Hong Kong Sinfonietta, A Musical Treasure Hunt – Percussion Kaleidoscope and A Showcase of Parent-child works of Cheng Kwok Kong by the Hong Kong Chinese Orchestra, Little PigsLittle DuckLittle Riding Hood 2.0 by POP Theatre and My Arena: Dance of Triumph by the City Contemporary Dance Company. 

 

Special Notes 

  • One ticket per person regardless of age.
  • Members of the audience are strongly advised to arrive punctually. Latecomers and those who leave their seats during the performance will only be admitted and allowed to return to their seats respectively during the intermission or at a suitable break. The presenter reserves the right to refuse admission of latecomers, or determine the time and manner of admission of latecomers.
  • Audience aged 3 or under will not be admitted to stage and film programmes, except OvO. Please refer to programme details for age recommendations.
  • Please refer to programme details for age recommendation of workshops of International Arts Carnival.
  • The box office of the Sai Wan Ho Civic Centre is expected to reopen in mid-2025.
  • The box office of Hong Kong Space Museum only provides counter sales service for film programmes scheduled at the Museum.
  • The box office of the Hong Kong Film Archive only provides counter sales and ticket collection services for film programmes.
  • There is no URBTIX counter sales service at the Hong Kong Science Museum, but patrons can purchase and collect tickets at the Museum’s self-service ticketing kiosks. If counter service is needed, please patronise URBTIX outlets located at other venues/sites.
  • Events will normally be cancelled when Tropical Cyclone Warning Signal No. 8 or above, the Black Rainstorm Warning is issued or an “extreme conditions” has been announced. Ticket holders are advised to visit www.hkiac.gov.hk (for stage programme), www.lcsd.gov.hk/fp (for film programme and Summer of Lights: Cinematic Adventure) or www.lcsd.gov.hk for details of programme schedule changes, and to call 2370 1044 (for stage programme) or 2734 2900 (for film programme and Summer of Lights: Cinematic Adventure) after resumption of normal office hours for refund arrangements.
  • Patrons can enjoy only one of the above discount schemes for the purchase of each ticket. Please inform the box office staff at the time of purchase.
  • For each concessionary ticket for people with disabilities, the customer can purchase one ticket with the same concession for the minder.
  • The price of each discount ticket will be rounded up to the nearest dollar.
  • In the event of any dispute regarding these Terms and Conditions or any other matters relating to the discount scheme, the interpretation and decision of the Leisure and Cultural Services Department shall be final and conclusive.
  • The presenter reserves the right to substitute artists and change the programmes should unavoidable circumstances make it necessary.
  • The content of the programmes does not represent the views of the Leisure and Cultural Services Department.