TICKETING INFORMATION

Tickets for programmes and workshops of the International Arts Carnival 2018 are available at URBTIX from 11 May onwards. Patrons can purchase up to a maximum of 40 tickets per transaction (a maximum of 4 tickets per workshop, backstage tour and Rain, and a maximum of 8 tickets per film screening). Tickets can be bought in the following ways, up to one hour before the performance or at any time before the show starts at the performance venue box office.


Book
Counter Booking:

Cash, credit cards (VISA, MasterCard or American Express) and China UnionPay cards (in Hong Kong currency only) are accepted for payment.

Internet Booking: www.urbtix.hk
Credit Card Telephone Booking:
2111 5999 (10am-8pm daily)
Mobile Ticketing App: My URBTIX

(Android & iPhone versions)


  • - VISA, MasterCard, American Express and UnionPay Online Payment (only for internet booking and applicable to China UnionPay credit cards issued by banks on the mainland or in Hong Kong or Macao) are accepted for payment.
  • - There is a service fee of HK$8 per ticket.
  • - Customers may choose to collect tickets at any Cityline Ticket Dispensing Machine or at the sales counter at any URBTIX outlet upon presentation of the credit card used for the booking, or by mail / courier to the customer’s designated address. Mail / courier delivery is available until 7 to 30 days before the performance (depending on the delivery method). An extra service fee will be charged for mail / courier delivery. All service and mailing / delivery fees collected are non-refundable.
  • - Service and mailing / delivery fees are subject to change from time to time in accordance with URBTIX updates.


Enquiries
Programme:
2370 1044 (Monday-Friday: 8:45am-1pm, 2-6pm, closed on Saturdays, Sundays & public holidays)
Ticketing:
3761 6661 (10am-8pm daily)
Cityline Customer Service:
2314 4228 (10am-8pm daily)
Websites:
www.hkiac.gov.hk (Programme)
www.urbtix.hk (Ticketing & Internet Booking)


Special Notes
  • One ticket per person regardless of age. Admission subject to age limit specified for each event.
  • All stage / film programmes welcome audiences aged 3 and above (except for 2018 Hong Kong Youth Music Camp Concerts and BAUHAUS Magic Flute Playground). Rain and B Free welcome audiences of all ages. Please refer to programme details for age recommendations.
  • Please refer to programme details for age recommendations of workshops and backstage tours.
  • The Hong Kong Film Archive box office only provides counter sales services for film programmes. Ticket collection service is available at the Ticket Dispensing Machine in the Archive.
  • The Hong Kong Space Museum box office only provides counter sales service for film programmes scheduled at the Museum. Ticket collection service is available at the Ticket Dispensing Machine in the Museum.
  • There is no URBTIX counter sales service nor door ticket counter at the Hong Kong Science Museum. Ticket collection service is available at the Ticket Dispensing Machine in the Museum. If counter service is needed, please patronise URBTIX outlets located at other venues / sites. Internet, mobile app and telephone bookings for all Hong Kong Science Museum screenings are available from the first counter sale date until 1 hour before performance.
  • A limited number of standing tickets are available 30 minutes before the start of sold-out film programmes at Hong Kong City Hall and Hong Kong Film Archive.
  • Events will normally be cancelled when typhoon signal No. 8 or above, or the Black Rainstorm Warning is issued or remains in effect 3 hours before the event starts. Ticket holders are advised to visit www.hkiac.gov.hk or www.lcsd.gov.hk for details of programme schedule changes, and to call 2370 1044 after resumption of normal office hours for refund arrangements.
  • The presenter reserves the right to substitute artists and change the programme should unavoidable circumstances make it necessary.
  • The content of the Festival programmes does not represent the views of the Leisure and Cultural Services Department.
  • Audiences are strongly advised to arrive punctually. Latecomers will only be admitted when there is a suitable break in the performance or at the intermission.


Discount Schemes

Concessionary Discounts for Full-time Students, Senior Citizens, People with Disabilities and a Minder and Comprehensive Social Security Assistance Recipients


Half-price tickets are available for full-time students, senior citizens aged 60 or above, people with disabilities and a minder and Comprehensive Social Security Assistance (CSSA) recipients . Discount for full-time students is also applicable to children aged 6 and under . Tickets for CSSA recipients are available on a first-come-first-served basis. Concessionary ticket holders must produce evidence of their identity or age upon admission.



Group Booking Discount

10% discount for each purchase of 4-9 full-price tickets for stage/ film programmes;
15% discount for each purchase of 10-19 full-price tickets for stage/ film programmes;
20% discount for each purchase of 20 or more full-price tickets for stage/film programmes.



Package Booking Discount

10% discount on full-price tickets for each purchase of 3-4 different stage/film programmes;
15% discount on full-price tickets for each purchase of 5 or more different stage/film programmes.



Hong Kong Dance Company Discount

10% discount on full-price tickets of Fun Ride with Big Beard – Dancing Poems purchased at URBTIX with promotion code“TONGIAC”is available from now until 18 June;


Discounts on full-price tickets of Fun Ride with Big Beard – Dancing Poems with valid Friends of Hong Kong Dance Company membership cards: Prestige Members 20% off, Classic Members 10% off (Only applicable to HK$120-$300 tickets).
Enquiries: 3103 1805



Friends of Hong Kong Chinese Orchestra Discount

25% discount on full-price tickets of I Wish I Could Make a Wish - A Theatre Concert of Jimmy by the Hong Kong Chinese Orchestra with valid membership cards. Enquiries: 3185 1600



Zuni’s Friends Discount

21% discount on full-price tickets of BAUHAUS Magic Flute Playground by Zuni Icosahedron with valid membership cards. Enquiries: 2566 9696

  • Not applicable to tickets for Family Package of Bedtime Stories, B Free, workshops and backstage tours. Please refer to p28-38 for details of concessionary tickets for workshops and backstage tours.
  • No quota on half-price tickets for CSSA recipients for 2018 Hong Kong Youth Music Camp Concerts by Music Office and I Wish I Could Make a Wish - A Theatre Concert of Jimmy by the Hong Kong Chinese Orchestra.
  • For Fun Ride with Big Beard - Dancing Poems by the Hong Kong Dance Company, half-price tickets for full-time students and promotion code “TONGIAC” are only applicable to HK$120-$300 tickets.
  • For BAUHAUS Magic Flute Playground by Zuni Icosahedron, concessionary tickets are HK$100 each for full-time students and children under the age of 12; HK$10 each for CSSA recipients at (URBTIX outlets only); and HK$180 each pair for Grandchild package, on a first-come-first-served basis.
  • For Rain, limited half-price tickets for babies are available on first-come-first-served basis.


Special Notes on Discount Schemes
  • Patrons can enjoy only one of the above discount schemes for the purchase of each ticket. Please inform the box-office staff at the time of purchase.
  • For each concessionary ticket for people with disabilities, the customer can purchase one ticket with the same concession for a minder.
  • The price of each discount ticket will be rounded up to the nearest dollar.
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